Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details — name, email address, phone number
• Travel preferences — travel dates, number of travelers, destinations of interest, special requirements
• Booking information — package selections, payment references (we do not store card numbers)
• Inquiry content — messages you send via our contact or custom itinerary forms

We also collect limited technical data automatically, such as your browser type and general location, to improve our website performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and booking requests
• Process and confirm travel bookings
• Send booking confirmations, itineraries, and travel updates
• Provide customer support before, during, and after your trip
• Improve our website, services, and tour offerings
• Send promotional offers and newsletters — only with your explicit consent

We will never sell your personal information to third parties.

3. Information Sharing

We share your information only in the following limited circumstances:

• Service providers — hotels, airlines, local guides, and transport partners who fulfill your booking. They receive only the data needed to deliver your trip.
• Form processing — we use Web3Forms to securely route contact form submissions to our team. Web3Forms does not store your data beyond delivery.
• Legal requirements — if required by law or to protect our rights and the safety of our users.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.

While we work hard to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and notify us immediately if you suspect unauthorised access.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — typically for the duration of your booking relationship with us and up to 3 years afterwards for legal and accounting purposes. You may request deletion of your data at any time (see Section 7).

6. Cookies

Our website uses cookies to enhance your browsing experience. These include:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors use our site so we can improve it

You can control cookies through your browser settings at any time.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at info@tridentescapes.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• info@tridentescapes.com
• +91 85279 55684
• Trident Escapes, Sahibabad, Uttar Pradesh, India